Terms and Conditions

1. Overview

We prioritize securing your personal details and maintaining your privacy. This Privacy Policy outlines the methods we use to gather, utilize, share, and safeguard your information when you visit our website, book with us, or engage with our services both online and in-person.

2. Data We Gather

We may collect the following categories of data:

Identifying Information

  • Full name

  • Email contact

  • Contact number

  • Postal address

  • Payment data (securely handled via third-party services)

  • Official ID (for age and identity verification when required)

Reservation & Utilization Data

  • Booking records

  • Preferences and specific requests

  • On-premise service engagement (e.g., spa, dining, gaming activities)

Technology Information

  • Network address

  • Device and browser specifications

  • Cookies and tracking systems

  • Site interaction metrics (e.g., page visits, selections)

3. Utilizing Your Data

We utilize your information for these reasons:

  • To handle bookings and reservations

  • To authenticate your identity and age

  • To securely process payments

  • To tailor your experience

  • To send reservation confirmations and notifications

  • To offer customer assistance

  • To enhance our site and offerings

  • To fulfill legal responsibilities and regulatory demands

4. Disclosing Your Data

We do not trade your personal information. However, we might share it with:

  • Reliable service partners (e.g., payment handlers, support solutions)

  • Authorities or legal bodies, if mandated by law

  • Collaborators for promotional activities, only with your agreement

5. Cookies and Tracking Tools

We employ cookies to boost your experience, evaluate site traffic, and provide tailored content. You can adjust your cookie settings via your browser preferences.

6. Security of Information

We adopt industry-approved security practices to secure your details against unauthorized access, loss, or improper use. Payment operations are encrypted and handled securely.

7. Your Entitlements

Depending on your jurisdiction, you might have the rights to:

  • Access your personal information

  • Amend or rectify incorrect data

  • Request data removal

  • Revoke consent for certain data applications

  • Oppose or limit data processing

To utilize these rights, reach out to us using the details provided below.

8. Data Preservation

We keep your personal information only as long as needed for the purposes outlined in this policy, or as required by relevant laws.

9. Privacy of Minors

Our services target individuals aged 18 or above. We do not intentionally collect data from minors. If we discover that we have gathered data from a child, we will promptly remove it.

10. Amendments to This Policy

We may modify this Privacy Policy periodically. Any modifications will be posted on this page with the revised date. We advise you to review it consistently.

11. Reach Out to Us

For any inquiries or worries regarding this Privacy Policy or your information, please contact us.